Fees & Appointments
Our patient scheduling system is flexible enough to accommodate patients with urgent, non-urgent, complex and planned chronic care and preventative health care needs.
The individual preferences of our General Practitioners and other health care providers such as our Nurses are accommodated. Members of the clinical team are consulted about the length and scheduling of appointments. If you require a long consultation, please advise the receptionist at the time of making the booking.
Patients can request to see their preferred Doctor or member of the health team. The length of clinical consultations will vary according to individual patients needs. Our aim is to provide enough time for adequate communication between patients and their Doctors to facilitate preventative care, effective record keeping and patient satisfaction. Patients are encouraged to ask for a longer appointment at the time of booking if they think it will be necessary.
Our Practice endeavours to accommodate patients with urgent medical matters even when fully booked.
Home visits may be available in some suburbs, please contact our receptionists to confirm.
Staff members are trained to have the skills and knowledge to assist patients in determining the most appropriate length and timing of consultations and to recognise and act accordingly for patients with urgent medical matters. Walk-ins will be accommodated on a medical priority basis.
We endeavour to respect patients cultural background and where possible meet their needs including providing privacy for patients and others in distress.
Results - Due to medico-legal reasons, a follow up consultation is required to discuss your results.
Recalls - The practice will contact you directly if your results require an urgent appointment.
Reminder System - We are committed to preventative health care. Our practice participates in National and State reminder systems and registers. From time to time you may be issued with a reminder notice offering an appointment for preventative health services appropriate to your care. If you do not wish to participate in these systems, please notify your doctor.
Monday to Friday
Warnervale Gp Super Clinic is a private billing Medical practice. Many services associated with management of Chronic Conditions & Health Assessments for the over 75 years group are directly billed to Medicare.
Direct Billing to Medicare is available with all doctors for Aged Pensioners, children under 16 years of age, and with some doctors for Health Care Card Holders.
Appointments on a Saturday are privately billed.
Where possible information is provided in advance about the cost of health care and the potential for out of pocket expenses, however some longer consultations and unexpected services may incur higher out of pocket expenses.
Telephone (02) 4356 2500 for all appointments or call in at the main Reception Desk.
If you are new to our practice you can save time at reception by clicking on the link below to print the new patient form. Simply hand the completed form to one of our friendly reception staff upon arrival.